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In ordinary words.
Staying connected to family becomes a billable service.
In legal terms.
FCC rules cap many prison and jail communications charges; coverage and implementation vary.
Where it stops being legal.
This practice is not categorically legal. Applicable federal, state and local laws, disclosures, procedural protections and the specific facts can make particular conduct unlawful.
Legal authority / Start reading
FCC incarcerated people's communications services
Open cited reference ↗General U.S.-focused information. Cases and statutes may have jurisdiction-specific exceptions. This citation may be a general primer; verify the governing primary authority. Not legal advice.