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In ordinary words.
You bought the machine, but fixing it can require permission.
In legal terms.
State right-to-repair laws and federal antitrust or warranty rules may limit restrictions.
Where it stops being legal.
This practice is not categorically legal. Applicable federal, state and local laws, disclosures, procedural protections and the specific facts can make particular conduct unlawful.
General U.S.-focused information. Cases and statutes may have jurisdiction-specific exceptions. This citation may be a general primer; verify the governing primary authority. Not legal advice.